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6.4 The Members Screen

The Members screen (under WooCommerce → Memberships → Members) is where you grant a user a membership and manage its status. Because MemberDash watches membership changes, granting or changing a membership here is what drives a member's LearnDash course access.

Adding a member​

  1. Go to WooCommerce → Memberships → Members and click Add New User Membership.

  2. In the Add Member dialog, keep Add an existing user as a member selected (or switch to Create a new user to add as a member), choose the person under Select User, and click Add Member.

    WooCommerce Memberships Add Member dialog set to "Add an existing user as a member" with an existing user selected

  3. On the membership screen that opens, set the Plan, the Status (e.g. Active), and an expiry if needed, then click Save.

    User membership edit screen: the Plan selector, the Status dropdown set to Active, and the Member since / Expires dates

Editing a member​

Hover a member in the list and click Edit. You can change their plan and expiry, and set the membership Status from the dropdown: Active, Delayed, Complimentary, Pending Cancellation, Paused, Expired, or Cancelled.

What MemberDash does automatically​

  • Setting a membership to Active (or Pending) enrols the member in the plan's courses and groups.
  • Setting it to Cancelled / Expired / Paused removes that access — unless the member still holds it through another active membership or a LearnDash group.
  • Setting it back to Active later restores the access, and the member keeps their original Enrolled On date in LearnDash, so their course history carries on where it left off.

A change to one membership is applied straight away. If you change many memberships at once, for example with a bulk action on the members list, the first ones are applied straight away and the rest run in the background shortly afterwards.

Removing a member​

Editing a membership offers a Delete action that permanently removes the user membership (you can choose a cancellation reason and whether to refund). Deleting the membership likewise removes the LearnDash access it granted. Access the member still holds through another active membership or a group stays in place.

note

Deleting the user account itself also removes that user's memberships.

To do the core grant as a step-by-step task, see How to Grant Course Access Through a Membership Plan.