📄️ Do you offer refunds?
You can see our entire refund policy here. The gist of it is that we don’t provide refunds on beta versions since you are assuming the risks involved with a beta product in exchange for a significant discount. On official full releases we do generally offer a refund within 14 days of purchase with some exceptions noted in the policy.
📄️ Is BeaverDash wpmu / network / multisite ready?
We offer a separate version of BeaverDash that includes network-wide activation and settings while removing the sub-site settings panel. The standard BeaverDash Pro, Agency and Team Tangible Membership versions of BeaverDash will not be suitable for a network environment as each sub-site would need to be managed and activated separately.
📄️ How does beta pricing work?
While we're in alpha/beta, we'll be offering generous discounts that will apply for the duration of a subscription. You'll be grandfathered into that reduced pricing for as long as you keep your subscription active. In general alpha/beta pricing is around for about a month before we switch to regular pricing.
📄️ Can I upgrade my license later?
Yep! You can do this by visiting your account (you'll need to login) and clicking the "upgrade" button in the licenses tab.
📄️ Can I deactivate sites to free up my quota?
You can log into your account and manage the websites activated for any given license. From there you can deactivate any sites you no longer required automatic updates on and they won't count against your quota anymore.
📄️ Can I share my license?
Pro and Agency licenses are meant for use within 1 organisation. You may use your license on your personal projects or your company's projects, as well as the projects you or your company delivers to clients. The support that comes with our Pro and Agency licenses covers email support for 1 person (the account holder). If you need a license for more than 25 activations, support for more than 1 person or activation on a multisite network please get in touch.
📄️ How can I cancel my subscription?
Cancelling your subscription is as easy as visiting your account page here, clicking the "subscriptions" tab, finding the subscription you want to cancel, clicking "cancel" and following the on-screen instructions from there. If you have any trouble contact [email protected]
📄️ What counts as an activation?
You can activate your license on any WP website in order to receive automatic updates. If you don't need automatic updates on a website, you can always de-activate the license so it won't count against your limit.